Ticket cancellation/transfer request form
If you can no longer use your workshop ticket then it will need to be cancelled via this request form.
Marketplace tickets are non-refundable.
Refunds will be offered up until August 28th, 2018. Your entire order will be cancelled and refunded, less a $25 admin fee. All complimentary Marketplace Admission tickets will be voided as well.
After August 28th, 2018 no refunds will be offered, but you can then transfer your ticket for a $25 admin fee to a nomination of your choice (any monetary transaction will need to be carried out by you, we cannot facilitate this).
Transfers can be requested up from August 29th until September 24th, 2018. After September 24th, no transfers can be completed. Please allow up to 5 business days for a transfer or refund request to be completed.
All transfers and refunds will be subject to a $25 administration fee.